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Hear the views from our satisfied customers with these testimonials

Our expert organisation, planning and implementation of our climatic systems has ensured the confidence and satisfaction of our clients, and kept the quality of our craft high.

It’s why we’ve been in business for more than 40 years, and why our clients praise our expertise in temperature control, project management, installation flexibility and customer compliance.

To find out why major brands choose Penmann for the implementation of new climatic systems, read the testimonials below.

Charlie Bigham, CEO and Founder of Charlie Bigham’s

“When we started cooking at one of our sites in London, we got Penmann involved. The first project involved the installation of a large extraction canopy with a second one following a few years later.

We had previously used a supplier that was not very good. They were quite inexpensive. But once we started cooking in earnest, we had all sorts of problems. We had the room filling with smoke and the heat building up. So, I learned quite early on, that actually, when it comes to extraction and ventilation and air handling in general it’s something you need to do very carefully, in a very considered way.

And you want to have an expert supplier to work with. I’m glad to say that on the two installations that Penman did for us in London we’ve had no issues with the equipment there. It’s worked very well. And six months in down here in Somerset it also seems to be working extremely well. As always when we work on a project we have a tight timescale. There’s an awful lot of contractors working on site together. I think Penmann have worked very well in terms of working with all the other contractors they have to work around.

I would be very happy to recommend Penmann. They’ve done three good jobs for us and I hope they will do many more for us in the future”.

Watch the video testimonial here

Ian Fogarty, Factory Manager, Lantmännen Unibake.

“I have nothing but praise for the Penmann team, how they approached and managed (our) projects and the results they delivered. In terms of customer service, Andy Hinch, Design and Project Engineer, is one of the best I’ve worked with, constantly communicating and paying site visits more than we had anticipated and always available on the phone.

These improvements in automation and increase in throughput on our lines have the potential to save us in the region of £90K per annum. Would I recommend Penmann to other UK food producers? Absolutely”.

Mark Phelan, Senior Investment Engineer, Hovis Ltd

“In my previous roles as Project Manager and Chief Engineer within other organisations I have used Penmann Climatic Services very successfully on numerous occasions, so when, in my current role I had a specialist cooling requirement involving the utilisation of some existing equipment in conjunction with a significant capital investment, to satisfy a new product launch for a high profile customer, I had no hesitation in turning to Penmann once again to assist me.”

“As on previous occasions I found the team at Penmann to be knowledgeable and experienced people who quickly understood the specific challenges of the project and were able to offer a flexible solution that they were confident would satisfy my project brief.”

“From the first contact made I was sure I’d made the right choice and once installation commenced, in-line with original program my optimism was confirmed.”

“Installation was not completely without problems, but when then did arise they were handled well and managed to a satisfactory conclusion and the cooling aspect of the overall project was operation well ahead of production start-up.”

“I can confidently say if we have any similar cooling requirements on future projects Penmann Climatic Systems will certainly be on the tender list.”

Neil Greenfield, Engineering Controller, Greencore Warrington

“I would highly recommend Penmann to others. They were engaged to eliminate a condensation problem we had in our pasta production area, and to design and install an extract canopy and all services to a new pasta cook quench chill system.”

“Penmann were very professional in how they approached the design and how they interfaced with the CQC supplier, undertaking the project in a seamless manner and to a very high standard. The condensation problem has been removed and the CQC canopy and services are performing excellently.”

Owain Roberts, Director, Village Dairy Llaeth Y Llan

“We selected Penmann because of their extensive experience in the dairy industry — both in the control of the production environment and their extensive knowledge of product cooling.

“Their flexible teamwork approach ensured a seamless installation. The project was completed on time and within budget and the systems are working extremely well — we would highly recommend them to others.”

Kevin Willis, Contracts Manager, Intelect

“My thanks for the recent works which your company completed at Northumbrian Water Ltd Portrack Transfer Pumping Station.

“The works involved the design and installation of a switch room cooling system, this switch room houses three 950kW inverter drives which operate 24/7 and form a critical part of the Northumbrian Water network. Your employees were punctual, well presented and a pleasure to have working alongside us on site.

“The work was completed safely, on time and to a very high standard. I would have no hesitation in recommending Penmann to any of my colleagues or external companies and look forward to dealing with you in the future.”

Robin Wright, Projects Manager, Bakkavor Desserts Newark

“The service you provide through Penmann is always thorough, thoughtful and designed for a duty and service level that reflects the demanding 24/7/364 days operation we run here, and we therefore always call you first when manufacturing problems need specialised and bespoke HVAC solutions.”

Joseph Laranjeira, Engineering Manager, Lantmannen

“Penmann Climatic Systems are well organised, detailed in their document management and communication. They were honest, forthright and professional in their conduct.

“Furthermore, they managed to end the project well by self-recording deficiencies and completing them in a timely manner to the client’s satisfaction.”

Gavin Ranson, Project Manager Voridian Workington

“Penmann have completed three substantial heating and ventilation system installations at our site on a lump sum turnkey basis, after a competitive bidding process. We have been very satisfied with the quality of their work in design and construction.

“Penmann’s professional approach is reflected in the very low level of scope change and extras we have experienced on these projects, and the few changes that have necessarily occurred have been easily agreed.”

Michael Clifford, Engineering Manager Britvic Soft Drinks

“All installation work was performed on time and to a high standard. The installation team, ensured that they worked safely and that the safety of others around the working area was considered at all times.”

Phil Griffiths, Engineering Manager McVities Manchester

“Penmann were able to offer a flexible approach to both design and contracting backed by excellent Health & Safety planning and implementation. We were more than happy with the professional manner with which they carried out the contract and would be only too pleased to recommend them to others.”

Mark Phelan, Chief Engineer Operations Burtons Biscuits Cwmbran

“We have a long standing relationship with Penmann. With the advent of the Climate Change Levy, we were looking for any savings we could get, when Penmann suggested Liquid Pressure Amplification we were certainly happy to consider it and as per usual it was done efficiently with minimum disruption and has performed reliably ever since.

“It’s nice to work with a supplier who seems to be on the same wavelength.”

James Snowball, Project Manager Avana Bakeries

“I found Penmann to be extremely knowledgeable in the whole area of food production and the food environment. It was particularly useful that they have a mobile test unit to enable on site product testing.

“They handle contracts in a highly professional manner with an ability to provide up front information to enable a smooth service delivery. We would certainly use them again.”

Stephen Graves Factory Engineering Manager Muller Dairy

“We are very happy with the cooling tunnels designed and supplied by Penmann. All projects have been undertaken in an extremely efficient manner and have been delivered on time and on budget, and we have been particularly pleased with the performance of the tunnels.”

David Underdown, Sales Director, Rachels Dairy

“We found Penmann to have an excellent understanding not only of air conditioning and refrigeration but also of the production process and the logistics that surround it. All timescales were achieved and the systems are working well. I would have no hesitation in recommending Penmann to others.”

Tim Hutchinson, Project Manager Arla Foods Stourton

“Arla was pleased to engage the services of a locally based company on such a prestigious project. Penmann were able to work seamlessly with us to deliver a high quality product.”

If you’d like to experience the same levels of customer satisfaction detailed above, please get in touch on 0113 202 7300 or info@penmann.co.uk

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